Crisis Services

YWCA Mohawk Valley is a New York State certified provider of domestic and sexual violence crisis services, for both residential and non-residential settings. Our services are confidential, free, and provided regardless of when the abuse occurred or if it was reported.

Services include:

  • Two 24-hour confidential hotline, one for each county we serve
  • Safety planning
  • Individual and group counseling
  • Victim advocacy and accompaniment in medical, legal, and law enforcement settings
  • Information and referrals to outside services, including social service, housing, and employment assistance
  • Help with crime victim compensation


YWCA Mohawk Valley Services in Herkimer County:
Child Advocacy Center

We provide services to survivors of child sexual violence and abuse, as well as adult survivors of child sexual abuse. We also provide a nationally recognizes Child Advocacy Center (CAC) for victims of sexual and severe physical abuse. The CAC brings together a multidisciplinary team of law enforcement, Child Protective Services (CPS), the District Attorney’s office, mental health service members, and victim advocate representatives who work collectively to ensure the uniform handling of abuse cases. To access our services in Herkimer County, call our 24-hour hotline: 315.866.4120.

YWCA Mohawk Valley in Oneida County:
We provide adult domestic and sexual violence services throughout Oneida County. To access our services in Oneida County, call our 24-hour hotline: 315.797.7740.

Child Advocacy Center Advocacy in Oneida County
We also provide two advocates at the Oneida County Child Advocacy Center in Utica, NY who work with children who are victims of sexual abuse. 

To reach out to our Child Advocacy Center advocates in Oneida County, call the Hotline at 315.797.7740.

To report suspected child abuse in either Herkimer or Oneida counties, call the Child Abuse Hotline at 1.800.635.1522.

Individual Counseling and Support Groups 
We provide individual and group counseling for adult victims of domestic and sexual violence. For information, call 315.797.7740

To view the crisis services pdf, please click here

To access handicapped services, contact RCIL