Residential Services

Our residential programs are certified by the New York State Office of Children and Family Services and include:

  • Hall House – a 16-bed confidential domestic violence shelter in the Utica, NY area. Hall House has been in operation since 1981 and was made possible thanks to a large bequest from Dr. William Hall.
  • Lucy’s House – a 6-bed confidential domestic violence safe dwelling in the Rome, NY area. Lucy’s House has been in operation since 2001.
  • New Beginnings is a rapid-rehousing program which began in spring 2018 and is an intervention designed to help individuals and families who are displaced due to domestic violence quickly exit homelessness and return to permanent housing. Program participants are offered short-term rental assistance and supportive services which identify strengths, individual goals, and measures to build self-sufficiency and eliminate possibilities of repeat episodes of homelessness. Other supportive services include utility assistance, transportation, education, financial planning, and life-skills building.
  • Safe Horizons – a transitional housing program for homeless survivors of domestic violence over 18 years of age and their immediate, non-offending family members. Known previously as Willow Commons and New Horizons Plus, Safe Horizons serves all of Oneida County. It is the only program of its kind in the central New York region, serving survivors of domestic violence with a continuum of care including intensive case management, life skills, education, and counseling with the goals of breaking the cycle of violence and securing safe, stable, permanent housing. 

To access any of these programs, call our 24-hour confidential hotline at 315.797.7740.